{"id":1155,"date":"2026-06-05T10:21:38","date_gmt":"2026-06-05T15:21:38","guid":{"rendered":"https:\/\/tcisecuador.com\/?page_id=1155"},"modified":"2026-06-05T15:33:00","modified_gmt":"2026-06-05T20:33:00","slug":"canal-de-denuncias-y-quejas","status":"publish","type":"page","link":"https:\/\/tcisecuador.com\/en\/canal-de-denuncias-y-quejas\/","title":{"rendered":"CANAL DE DENUNCIAS Y QUEJAS"},"content":{"rendered":"<div data-elementor-type=\"wp-page\" data-elementor-id=\"1155\" class=\"elementor elementor-1155\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-8273b2d elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"8273b2d\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-9cd8c80\" data-id=\"9cd8c80\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6a0fad4 elementor-widget elementor-widget-spacer\" data-id=\"6a0fad4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ce24660 elementor-widget elementor-widget-heading\" data-id=\"ce24660\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Canal de Denuncias y Quejas<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4e04d9d elementor-widget elementor-widget-spacer\" data-id=\"4e04d9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-9ad221f elementor-section-stretched elementor-section-boxed elementor-section-height-default elementor-section-height-default\" data-id=\"9ad221f\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-ff3dd4e\" data-id=\"ff3dd4e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-63ad753 elementor-widget elementor-widget-spacer\" data-id=\"63ad753\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-22fa770 elementor-widget elementor-widget-text-editor\" data-id=\"22fa770\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>En TCIS Ecuador S.A. mantenemos un compromiso firme con la imparcialidad, independencia, confidencialidad, competencia t\u00e9cnica y cumplimiento de nuestros procedimientos de inspecci\u00f3n.<\/p><p>Este canal permite reportar quejas, denuncias, posibles conflictos de inter\u00e9s, presiones indebidas, incumplimientos \u00e9ticos, afectaciones a la confidencialidad o cualquier situaci\u00f3n que pueda comprometer la integridad de nuestras actividades de inspecci\u00f3n.<\/p><p>Las comunicaciones recibidas ser\u00e1n tratadas con confidencialidad, objetividad y sin represalias contra la persona que reporte de buena fe.<\/p><p>Puede realizar su reporte de forma identificada o an\u00f3nima. En caso de incluir sus datos de contacto, podremos solicitar informaci\u00f3n adicional y comunicarle el avance del tratamiento del caso.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc71372 elementor-widget elementor-widget-text-editor\" data-id=\"cc71372\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>\n<div class=\"wpcf7 no-js\" id=\"wpcf7-f1173-o1\" lang=\"es-ES\" dir=\"ltr\" data-wpcf7-id=\"1173\">\n<div class=\"screen-reader-response\"><p role=\"status\" aria-live=\"polite\" aria-atomic=\"true\"><\/p> <ul><\/ul><\/div>\n<form action=\"\/en\/wp-json\/wp\/v2\/pages\/1155#wpcf7-f1173-o1\" method=\"post\" class=\"wpcf7-form init\" aria-label=\"Formulario de contacto\" enctype=\"multipart\/form-data\" novalidate=\"novalidate\" data-status=\"init\" data-trp-original-action=\"\/en\/wp-json\/wp\/v2\/pages\/1155#wpcf7-f1173-o1\">\n<fieldset class=\"hidden-fields-container\"><input type=\"hidden\" name=\"_wpcf7\" value=\"1173\" \/><input type=\"hidden\" name=\"_wpcf7_version\" value=\"6.1.6\" \/><input type=\"hidden\" name=\"_wpcf7_locale\" value=\"es_ES\" \/><input type=\"hidden\" name=\"_wpcf7_unit_tag\" value=\"wpcf7-f1173-o1\" \/><input type=\"hidden\" name=\"_wpcf7_container_post\" value=\"0\" \/><input type=\"hidden\" name=\"_wpcf7_posted_data_hash\" value=\"\" \/><input type=\"hidden\" name=\"_wpcf7_recaptcha_response\" value=\"\" \/>\n<\/fieldset>\n<p><br \/>\n<label>Tipo de reporte<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"tipo-reporte\"><select class=\"wpcf7-form-control wpcf7-select wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"tipo-reporte\"><option value=\"\">&#8212;Por favor, elige una opci\u00f3n&#8212;<\/option><option value=\"Queja sobre servicio de inspecci\u00f3n\">Queja sobre servicio de inspecci\u00f3n<\/option><option value=\"Denuncia \u00e9tica\">Denuncia \u00e9tica<\/option><option value=\"Conflicto de inter\u00e9s\">Conflicto de inter\u00e9s<\/option><option value=\"Presi\u00f3n indebida sobre personal t\u00e9cnico\">Presi\u00f3n indebida sobre personal t\u00e9cnico<\/option><option value=\"Confidencialidad\">Confidencialidad<\/option><option value=\"Imparcialidad o independencia\">Imparcialidad o independencia<\/option><option value=\"Incumplimiento de procedimiento\">Incumplimiento de procedimiento<\/option><option value=\"Otro\">Otro<\/option><\/select><\/span>\n<\/p>\n<p><br \/>\n<label>\u00bfDesea identificarse?<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"identificacion\"><span class=\"wpcf7-form-control wpcf7-radio\"><span class=\"wpcf7-list-item first\"><label><input type=\"radio\" name=\"identificacion\" value=\"S\u00ed\" checked=\"checked\" \/><span class=\"wpcf7-list-item-label\">S\u00ed<\/span><\/label><\/span><span class=\"wpcf7-list-item last\"><label><input type=\"radio\" name=\"identificacion\" value=\"No, deseo reportar de forma an\u00f3nima\" \/><span class=\"wpcf7-list-item-label\">No, deseo reportar de forma an\u00f3nima<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><br \/>\n<label>Nombre completo<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"nombre-completo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"nombre-completo\" \/><\/span>\n<\/p>\n<p><br \/>\n<label>Correo electr\u00f3nico<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"correo\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-email wpcf7-text wpcf7-validates-as-email\" aria-invalid=\"false\" value=\"\" type=\"email\" name=\"correo\" \/><\/span>\n<\/p>\n<p><br \/>\n<label>Tel\u00e9fono<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"telefono\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-tel wpcf7-text wpcf7-validates-as-tel\" aria-invalid=\"false\" value=\"\" type=\"tel\" name=\"telefono\" \/><\/span>\n<\/p>\n<p><br \/>\n<label>Empresa \/ instituci\u00f3n<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"empresa\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"empresa\" \/><\/span>\n<\/p>\n<p><br \/>\n<label>Fecha aproximada del hecho<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"fecha-hecho\"><input class=\"wpcf7-form-control wpcf7-date wpcf7-validates-as-date\" aria-invalid=\"false\" value=\"\" type=\"date\" name=\"fecha-hecho\" \/><\/span>\n<\/p>\n<p><br \/>\n<label>Persona, \u00e1rea o servicio relacionado<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"servicio-relacionado\"><input size=\"40\" maxlength=\"400\" class=\"wpcf7-form-control wpcf7-text\" aria-invalid=\"false\" value=\"\" type=\"text\" name=\"servicio-relacionado\" \/><\/span>\n<\/p>\n<p><br \/>\n<label>Descripci\u00f3n del caso<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"descripcion-caso\"><textarea cols=\"40\" rows=\"10\" maxlength=\"2000\" class=\"wpcf7-form-control wpcf7-textarea wpcf7-validates-as-required\" aria-required=\"true\" aria-invalid=\"false\" name=\"descripcion-caso\"><\/textarea><\/span>\n<\/p>\n<p><br \/>\n<label>Adjuntar evidencia, si aplica<\/label>\n<\/p>\n<p><span class=\"wpcf7-form-control-wrap\" data-name=\"evidencia\"><input size=\"40\" class=\"wpcf7-form-control wpcf7-file\" accept=\".pdf,.jpg,.jpeg,.png,.doc,.docx,.xls,.xlsx\" aria-invalid=\"false\" type=\"file\" name=\"evidencia\" \/><\/span>\n<\/p>\n<p><br \/>\n<span class=\"wpcf7-form-control-wrap\" data-name=\"declaracion\"><span class=\"wpcf7-form-control wpcf7-acceptance\"><span class=\"wpcf7-list-item\"><label><input type=\"checkbox\" name=\"declaracion\" value=\"1\" aria-invalid=\"false\" \/><span class=\"wpcf7-list-item-label\">Declaro que la informaci\u00f3n enviada es realizada de buena fe y autorizo a TCIS Ecuador S.A. a analizarla conforme a su procedimiento interno de quejas, denuncias y tratamiento de riesgos a la imparcialidad.<\/span><\/label><\/span><\/span><\/span>\n<\/p>\n<p><br \/>\n<input class=\"wpcf7-form-control wpcf7-submit has-spinner\" type=\"submit\" value=\"Enviar reporte\" \/>\n<\/p><div class=\"wpcf7-response-output\" aria-hidden=\"true\"><\/div>\n<input type=\"hidden\" name=\"trp-form-language\" value=\"en\"\/><\/form>\n<\/div>\n<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>","protected":false},"excerpt":{"rendered":"<p>Canal de Denuncias y Quejas En TCIS Ecuador S.A. mantenemos un compromiso firme con la imparcialidad, independencia, confidencialidad, competencia t\u00e9cnica [&hellip;]<\/p>\n","protected":false},"author":2,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"site-sidebar-layout":"no-sidebar","site-content-layout":"","ast-site-content-layout":"full-width-container","site-content-style":"default","site-sidebar-style":"default","ast-global-header-display":"","ast-banner-title-visibility":"","ast-main-header-display":"","ast-hfb-above-header-display":"","ast-hfb-below-header-display":"","ast-hfb-mobile-header-display":"","site-post-title":"disabled","ast-breadcrumbs-content":"","ast-featured-img":"disabled","footer-sml-layout":"","ast-disable-related-posts":"","theme-transparent-header-meta":"","adv-header-id-meta":"","stick-header-meta":"","header-above-stick-meta":"","header-main-stick-meta":"","header-below-stick-meta":"","astra-migrate-meta-layouts":"default","ast-page-background-enabled":"default","ast-page-background-meta":{"desktop":{"background-color":"var(--ast-global-color-5)","background-image":"","background-repeat":"repeat","background-position":"center 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